The digital platform for customs management
From the import file to document archiving, in a single traceable system — built to replace scattered spreadsheets and e-mails with one workflow.
Customs management is almost always born on spreadsheets
No single dossier
Every file lives in Excel rows, e-mail attachments and chats: no shared source of truth, no archive ready when you need it.
Deadlines caught too late
Procedures to discharge, authorisations, MRN and instalments with no alerts: you notice the problem when it is already urgent.
Duplicated numbering and data
Copy-pasting from one year to the next leaves residual protocols, empty files and inconsistencies that are hard to spot.
No access control
Anyone with the file can edit it: no roles, no permissions, no traceable accountability.
One system, from the file to the document
ERA Customs digitises the whole life cycle of a customs file: creation, documents, invoicing, deadlines and reporting, with built-in permissions and notifications.
- 01File
Automatic opening and numbering
- 02Documents
Typed attachments per file
- 03Invoices and delivery notes
Amounts and instalments with status and due date
- 04Deadlines
Alerts before the due date
- 05Dashboard
Real-time work status
Four modules, one workflow
File management
Files replace spreadsheet rows: automatic numbering per year and flow (import/export), always-visible status, a history of every change.
Explore the module→Documents and invoices
Every attachment is typed and linked to the right file: invoices, delivery notes, customs documentation — all searchable, never lost in an inbox.
Explore the module→Users and control
Permissions are assigned per group — with additional permissions on the single user — and every relevant action stays recorded.
Explore the module→Dashboard
Real-time charts and indicators replace manual checks: you see at once what is late and what needs attention.
Explore the module→Built for customs, not adapted to customs
ERA Customs is designed specifically for people who manage customs files: not a generic CRM repurposed, but a tool that speaks the language of declarations, procedures and customs deadlines.
Customs deadline book
Procedures to discharge, authorisations and certificates, MRN and DAE, loaned goods and instalments: alerts with configurable notice days — not a generic reminder.
Import / export flows
Numbering, statuses and reporting designed around the two customs flows, not a generic sales model.
Extensible by sector
The core covers files, documents, permissions and deadlines: vertical modules plug in without touching the rest.
A solid core, tailored to measure
The platform separates what every company managing customs files needs from what is specific to each client. The core stays stable; extensions are built around the way each organisation works.
Core — for every client
- Files, documents and typed attachments
- Invoices, delivery notes and instalments with status and due date
- Complete deadline book with configurable notice days
- Change history, access and export log
- Permissions per group and per single user
- Dashboard, full Excel export and read-only REST API with webhooks
- Guided migration of the Excel history
Extensions — tailored
- Self-invoices, cross-month invoices and advances with progressive balance
- Telemaco register (Chamber of Commerce), tyre files and PFU refunds
- Duplicate client control and merge in the registry
- Connection to your invoicing system (e.g. TeamSystem, Fatture in Cloud), designed to measure
- Reporting dedicated to the client's KPIs
Let's talk about adapting it to your workflow
An analysis of the current process is the first step to understand what to bring from the ERA Customs core and what to build to measure.
Request an analysis